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		<description>Wendy Knowler is one of South Africa’s foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.
Know your consumer rights. Have all your concerns answered by consumer expert Wendy because she knows best. Send your concerns or topic suggestions to our producer, Bulelani Nonyukela: nonyukelab@arena.africa</description>
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		<description><![CDATA[When last did you access your credit record? If you don’t want to learn the hard way that you don’t qualify for any form of credit, or that a fraudster has been opening accounts in your name, best you get to grips with your credit profile and your score.<br />
The higher your score, the better the interest rate you’ll get.<br />
Wendy Knowler shares tips on how to achieve that. ]]></description>
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		<title>Just say no to telemarketers' 'upgrade' offers</title>
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		<description><![CDATA[We’ve all had that call: the one from the cellphone company — or more correctly, the cellphone company’s outsourced telemarketing company — wanting to get us to commit to some form of contract.<br />
It may seem like a really convenient way to “upgrade” or improve your package, but there’s a pretty good chance you’ll be misled in some way. <br />
That’s the topic on this first episode of Know your Consumer Stuff: The Wendy Knowler Podcast. ]]></description>
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						<itunes:title>Just say no to telemarketers' 'upgrade' offers</itunes:title>
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It may seem like a really convenient way to “upgrade” or improve your package, but there’s a pretty good chance you’ll be misled in some way. 
That’s the topic on this first episode of Know your Consumer Stuff: The Wendy Knowler Podcast.]]></itunes:summary>
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